Frequently asked questions

Who is Bruno?

Bruno is a new kind of banker. He uses an artificial intelligence to analyze your spending and income and find out how much you can put aside.

How does it work?

You first need to connect to your bank accounts. Bruno analyzes your spending and income to work out your spending patterns. You will then receive saving suggestions on a regular basis. They are based on your recent spending and your habits. You can accept or decline these suggestions. If you accept, Bruno will transfer the corresponding amount from your current account to your Bruno account. Note that the funds on your Bruno account are available anytime.

Is Bruno safe?

Yes. Your data is encrypted and Bruno doesn't store your bank login information. The technology we use to connect to your bank account is being used by banks themselves, but also by wealth managers and accounting firms. It has been used to provide bank services to millions of users across Europe. For the last 15 years, there has not been one single documented incident of data fraud or compromise of personal credentials. Bruno uses the best technology to ensure your data is safe with us.

How much does it cost to hire Bruno?

Bruno is free.

How can I withdraw my savings?

You can withdraw your savings anytime. Just send the word 'Withdraw' to Bruno or click on the 'Withdraw' button.

Can Facebook see my banking details?

No, Facebook can't access your banking data. Bruno only uses Facebook Messenger to communicate and to check your identity.

Another question?

Please chat us on Messenger or send us an email.